If your passport was lost or stolen, you cannot renew by mail. You must apply in person at an acceptance facility with Form DS-11, just like a first-time applicant. You will also file Form DS-64 to officially report the loss.
Passport Services
Lost or Stolen Passport Replacement in Houston
Lost or stolen passport? File Form DS-64 and apply in person with DS-11 as a new applicant at a local acceptance facility, the missing book is invalid. Ship the sealed envelope to Sam's Passport in Houston for Passport Agency filing. Call (713) 784-5501.
Outline
Sam’s Passport Inc. expedites replacement passports for travelers whose passport has been lost or stolen. You must apply as a first-time applicant using Form DS-11 and report the loss with Form DS-64. We review your documents, confirm everything is complete, and hand-deliver your sealed envelope to the U.S. Passport Agency in Houston.
What happens when you report a lost or stolen passport?
Important: Filing Form DS-64 permanently invalidates your old passport. Once reported, the passport cannot be used for travel even if you find it later. It will be flagged in the system and confiscated at any port of entry.
How the process works
- Gather your documents
Collect every item listed in the Required Documents tab. Download and complete the DS-11 and DS-64 online (do not sign the DS-11 yet) and Sam’s Request Form.
- Visit an acceptance facilityTake your documents to a designated U.S. Post Office, county clerk, or library. Find the nearest location at iafdb.travel.state.gov. The agent will swear you in, execute your documents, and seal them in an envelope.
- Pay government fees
Pay two separate checks at the facility: one for the passport book and delivery, one for the local execution fee. Tell the clerk you are expediting so the correct fees are collected.
- Ship to Sam's Passport
Place the sealed envelope, copies of all documents, your second DS-11, and Sam’s Request Form in a FedEx Priority Overnight package to our Houston office. Do not open the sealed envelope.
- We deliver to the Passport Agency
Sam’s Passport hand-delivers your package to the U.S. Passport Agency and tracks your application through processing.
- Receive your new passport
Your replacement passport ships back to you by the method selected on your application.
Documents must arrive at our Houston office by 4:00 PM on weekdays for next-business-day processing at the Passport Agency.
Same-day and 2-day expedited service are available for urgent travel. Call (713) 784-5501 to confirm a reservation.
Required documents
Gather every item below before visiting an acceptance facility. A missing document means a wasted trip and a delayed passport.
Proof of U.S. citizenship
You must submit one original document as primary evidence of citizenship. Photocopies are not accepted.
Accepted documents:
- Certified U.S. birth certificate — must be issued by the city, county, or state of birth; must list bearer’s full name, date and place of birth, parent(s) full names; must have a date filed within one year of birth, registrar’s signature, and an embossed, impressed, or multicolored seal
- Consular Report of Birth Abroad
- Certificate of Naturalization or Citizenship
Proof of identity
Present one of the following primary photo IDs and submit a photocopy:
Valid driver's licensePlus a second ID if issued in a different state than where you apply
Government IDValid city, state, or federal government-issued ID
Military IDValid U.S. military identification
If you do not have a primary ID, you may submit a combination of secondary IDs with photo and signature: expired driver’s license, state-issued ID card, student ID, or employment ID.
Passport photo
Provide 2 color passport-type photographs with a white background.
- Size 2 × 2 inches, full face, plain white background with no shadows.
- Eyes open and looking at the camera; neck, chin, nose, forehead, both ears, and eyes must be visible.
- Natural expression with mouth closed, no smile or frown.
- No glasses, hats, scarves, or hair clips (religious or medical exceptions need a statement).
- Use printed photos from a reputable source, home or office printer copies are not accepted.
- Invalid format photos will be rejected and delay submission.
DS-11 application form
Please download, fill out and print 2 copies of the Lost or Stolen Passport Visa application form
- Complete the form at
- On the final page, click CREATE FORM to generate a printable PDF
- Print 2 copies — one for the sealed envelope, one for your FedEx package to Sam’s
- Do not sign until the acceptance agent instructs you
A correctly formatted DS-11 has a barcode on the top left corner and “DS-11” on the bottom left.
DS-64: Statement regarding lost or stolen passport
Filing DS-64 permanently invalidates your old passport. Even if you find it later, it cannot be used for travel. It will be flagged in the system and confiscated at any port of entry.
- Download Form DS-64: Download DS-64 (PDF)
- Provide as much detail as possible about the circumstances of the loss or theft
- Include the lost passport number if you have it (check old travel records or photocopies)
Name-change documents (if applicable)
Only needed if your current name differs from your citizenship document. Submit one of:
- Original or certified marriage license
- Original or certified divorce decree
- Original or certified court-order name change
Letter of Authorization
The letter MUST have an original signature. Faxes, scans, and photocopies are not accepted by the Passport Agency.
- Print 2 copies — one goes inside the sealed envelope, one stays outside for Sam’s Passport
- Call (713) 784-5501 for the authorization letter template
Proof of travel
A valid proof of travel is required for passport expedition:
Travel itineraryAirline booking or reservation showing your departure date
Letter of ExpediteCompany letter showing travel date. Download sample: Letter of Expedite
Sam's Request Form
Download, print, and complete Download Sam's Request Form (PDF). Include it in your FedEx package.
Fees & processing
Fees include government passport charges (paid at the acceptance facility) and Sam’s Passport expedition service fee.
Government passport fees
Government fees are paid directly at the acceptance facility by check. The clerk will confirm the current amounts. Typical fees include:
Passport book application feePaid to the U.S. Department of State
Execution feePaid to the local acceptance facility (Post Office, clerk, or library)
Expedite feeAdditional government fee for expedited processing
Government fees change periodically. The acceptance agent will know the current amount at the time of your appointment.
Sam's Passport service fee
$400Includes document review, hand-delivery to the U.S. Passport Agency, tracking, and return coordination. Processing takes 5-7 business days from the date we receive your package.
Call (713) 784-5501 to confirm pricing and availability.
Processing time
Turnaround depends on your travel date and the service level:
Standard expedition5-7 business days from when we receive your documents
Same-day serviceAvailable for urgent travel. Documents must arrive by 4:00 PM on weekdays.
2-day serviceFor travelers departing soon. Call to confirm a reservation.
Call (713) 784-5501 with your travel date so we can recommend the right service level and confirm current turnaround.
Ship your documents
Please use FedEx Priority Overnight or UPS Priority Overnight to ship your sealed envelope and documents to Sam’s Passport Inc. Call before you ship so we can confirm everything is in order.
Houston office
What to include in your FedEx package
Sealed envelopeThe sealed envelope from the acceptance facility. Do not open it.
Copies of all documentsPhotocopies of everything inside the sealed envelope
Second DS-11Your second printed copy of the DS-11 application
Sam's Request FormCompleted Sam’s Request Form
Proof of travelItinerary or Letter of Expedite showing your departure date
Letter of AuthorizationWith original signature. Call us for the template.
Clients nationwide can ship to our Houston office. Walk-in drop-off is also available at Suite 100.
Common questions about lost or stolen passports
What forms do I need for a lost or stolen passport?
You need two forms: DS-11 (new passport application) and DS-64 (statement regarding the lost or stolen passport). Because you no longer have a passport to submit, you must apply as a first-time applicant in person at an acceptance facility.
What happens when I file Form DS-64?
Filing DS-64 permanently invalidates your old passport. Even if you find it later, it cannot be used for travel. The passport number is flagged in the system and will be confiscated at any port of entry.
How fast can Sam's Passport replace a lost passport?
Standard expedition takes 5-7 business days. Same-day and 2-day service are available for urgent travel. Documents must arrive at our office by 4:00 PM on weekdays for next-day processing. Call (713) 784-5501 to confirm a reservation.
Do I need to file a police report?
A police report is not required by the Passport Agency, but it is recommended if your passport was stolen. The DS-64 form is the official report filed with the U.S. Department of State.
Can I mail my documents from outside Houston?
Yes. Visit your local acceptance facility, get your documents sealed in an envelope, and ship the package to our Houston office by FedEx or UPS Priority Overnight. Call (713) 784-5501 before shipping so we can confirm everything is complete.
Where do I apply in person?
Visit any designated acceptance facility: U.S. Post Offices, county clerks, and public libraries. Find the nearest location at iafdb.travel.state.gov. The agent will swear you in, execute your documents, and seal them in an envelope for you to ship to Sam's Passport.